3 Steps to Responding to Negative Online Comments July 17, 2017 Practice Management, Resources, Risk Management Reputation 0 Responding to the Challenge of Online Physician Ratings The growth of online physician rating sites is causing a lot of physicians to feel like they’re losing control of their reputations. When seeing negative comments online, it’s natural for professionals to want to respond immediately to defend their reputations. But is that always the best course of action? In this special report, NORCAL's risk management experts discuss the pros and cons of responding to negative online comments and lay out three steps to developing a plan of action for responding to them. Risk Areas Learn the risks involved with responding to negative online comments. Case Study See how other medical professionals have put themselves and their practices at risk. Best Practices Learn 3 steps to develop a plan of action for your practice. Comments are closed.
